Monmouth Junction, NJ

 House Of  Treasures


SHIPPING & RETURNS POLICY


Currently, we only ship orders within the United States, with the exception of  Alaska, Hawaii,  Puerto Rico and APO/FPO addresses. We regret that we are unable to ship to all destinations within the United States or ship internationally.


Ordering

For your convenience, our website is available 24 hours, 7 days a week, to place your order. If you prefer to order by phone,  please call us at 908 334-0474. 


Sales Tax

A sales tax is collected on orders shipped to residents in the State of New Jersey. The tax rate for the State of New Jersey is currently 6.875%. New Jersey sales tax and shipping will be added to the price of your order.


Method of Payment

We offer several payment options for our website customers: Paypal, Visa, MasterCard, Discover, or Debit Card.


Shipping - United States Postal Service

We ship via United States Postal Service  (Priority Mail) using a flat rate of $6.95.  Orders are processed within 1-2 days after payment unless the order is received on the weekend or holiday.


Cancellation & Returns

If you receive an incorrect order or damaged merchandise, please call us immediately or within 7 days.  We will notify you with instructions for returning the shipment within 14 days after notice.   Do not return the merchandise until we have contacted you with instructions.   


Please note that samples of  our products are available for a small fee  We want to ensure that our products meet your needs and  that your concerns are addressed.  If you need to return the product,  you must return the merchandise within 14 days after receiving instructions from us.  You will be issued a store credit  or refund minus the cost of shipping.   We are not responsible for the shipping charge.

Open

We are open 6 days a week: Monday - Friday 9 am - 7pm and Saturday 9am - 12 noon.


Holidays and Vacation

If you order on a holiday or non-business day, we will contact you the next business day to confirm your order and arrange for shipment. If we are closed for vacation, we will contact you upon our return to confirm your order.


Pricing and Availability

We reserve the right to change prices or availability without notice. Sometimes items are out of stock due to demand or back order. If an item is out of stock or discontinued, you will be notified within 24 hours after your order has been received. At that time, you can tell us if you want the item on backorder, purchase another item, or cancel the item that was ordered.


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We use USPS Priority Mail to ship packages because it's efficient and saves time and money. Packages generally reach its destination within 2-3 days.